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Reserve your spot

The elves have been working hard this year! From November 22 to December 24, the Valleyfield Center will be connected with Santa Claus to allow your children to receive a call from him, in complete safety, in the comfort of your home. To do this, you will need to reserve your time slot by clicking here.

To get the gift that Santa Claus is giving to your children, you can stop by the Centre Valleyfield customer service desk on Thursdays and Fridays from 3 p.m. to 9 p.m., Saturdays from 9 a.m. to 5 p.m. and Sundays from 10 a.m. to 5 p.m. AFTER your child has spoken with Santa Claus.

Santa’s schedule

For the sake of safety for all, it is essential to make an appointment with Santa Claus so that he calls you. Here is his schedule :

FROM 22 TO 28 NOVEMBER

Sunday: 10 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Thursday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Friday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Saturday: 9 a.m. to 12 p.m. / 1 p.m. to 5 p.m.

FROM NOVEMBER 29 TO DECEMBER 5

Sunday: 10 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Thursday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Friday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Saturday: 9 a.m. to 12 p.m. / 1 p.m. to 5 p.m.

FROM 6 TO 12 DECEMBER

Sunday: 10 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Thursday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Friday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Saturday: 9 a.m. to 12 p.m. / 1 p.m. to 5 p.m.

FROM 13 TO 19 DECEMBER

Sunday: 10 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Monday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Tuesday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Wednesday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Thursday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Friday: 3 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Saturday: 9 a.m. to 12 p.m. / 1 p.m. to 5 p.m.

From 20 to 24 December

Sunday: 10 a.m. to 12 p.m. / 1 p.m. to 5 p.m.
Monday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Tuesday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Wednesday: 1 p.m. to 5 p.m. / 6 p.m. to 8 p.m.
Thursday: 10 a.m. to 1 p.m.

Frequently Asked Questions

Below you will find various answers to your questions regarding our calling plan with Santa Claus from your mall’s meeting platform.

If you have any further questions, please do not hesitate to ask the Customer Service Department at your center, they will be able to answer your questions.

Do I absolutely have to reserve a place to have my call with Santa Claus?

Yes. You must reserve your seat in advance to receive your call from Santa. In addition, by reserving your place, you will have the opportunity to answer personalized questions about your child to make this call even more magical.

How to know the availability of Santa Claus?

By going to the meeting platform, by reserving your place, you will be able to view Santa’s availability. This will allow you to choose the date and time that suits you. However, be aware that places are limited and that we cannot guarantee the availability of the beach you want. Depending on the standards in force or in cases of force majeure, we may be forced to close the kingdom without notice. If this is the case, please be assured that we will receive an email telling you that your appointment must have been canceled.

Will Santa’s call be personalized?

We offer you a totally personalized experience. You will be invited to answer a few questions about your child in order to personalize the experience your child will have. We’ll ask you about his age, his challenges, whether he sent Santa a letter, etc. With these answers, Santa can make sure to make this moment even more magical!

Can our child ask Santa Claus questions?

Each call with Santa Claus will be personalized. Your child will be invited to chat with Santa Claus. The exchange will take place spontaneously for an approximate duration of 3 to 5 minutes.

What if we can’t keep our date?

If you cannot be present during Santa’s call, you must cancel it by clicking on “My appointments / Cancel my appointment”. Afterwards, you can simply make a new appointment for your child.

Can my child receive a second call from Santa Claus?

Yes, your child can receive a second call from Santa Claus. Don’t hesitate to make a new date with Santa Claus. However, be aware that places are limited and that all children would surely love to have their moment with Santa Claus.

Does my child get a gift from Santa Claus?

Yes, your child is entitled to the gift of Santa Claus. Just pick it up at your mall’s Customer Service Department after your child has spoken with him.

Is Santa Claus bilingual?

No need to worry. You will be able to chat with Santa Claus in French as well as in English.

Conditions of use

The mall is one of the business partners using the Santa Claus by appointment platform to provide a free experience to its customers during the holiday season.

The perenoelrdv.com meeting platform is a property of Audace & Co. If necessary, you can write to support@audace-co.com for more information or to submit a request.

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